Wipro is Hiring 2020-2024 Batch Pass outs Students
About Company
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is one of the six leading Indian Big Tech
Wipro Technical Lead Recruitment Details
| Company | Wipro |
|---|---|
Post |
Technical Lead |
Degree |
All Degree |
Branch |
All Branch |
Batch |
2021/2022/2023/2024
Batch |
CTC |
Rs 6 LPA (Expected) |
Location |
Hyderabad |
Job Description
Do
- Oversee and support process by reviewing daily transactions on performance parameters
- Review performance dashboard and the scores for the team
- Support the team in improving performance parameters by providing technical support and process guidance
- Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
- Ensure standard processes and procedures are followed to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by monitoring compliance with service agreements
Who Can Apply
Other Jobs :- Click Here
2024 Batch Passouts Jobs :- Click Here
Internships :- Click Here
IDFC First Bank Jobs :- Click Here
Placement Materials
TCS Study Material :- Coming Soon
Wipro Study Material :- Coming Soon
Infosys Study Material :- Coming Soon
Accenture Study Material :- Coming Soon
Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
If You want to Know how to Apply for this Job Click Here
