Volvo is Hiring For Professional Application Support IT | Salary 6 LPA
Volvo is Hiring 2020-2023 Batch Pass outs Students
About Company
The Volvo Group is a Swedish multinational manufacturing corporation headquartered in Gothenburg. While its core activity is the production, distribution and sale of trucks, buses and construction equipment, Volvo also supplies marine and industrial drive systems and financial services.
The 1927-founded Volvo Group is dedicated to influencing the direction of sustainable transportation and infrastructure solutions in the future.
Our clients utilize our goods and services on a daily basis to build, carry, distribute, and ferry people, goods, and items all over the world. Our goods and services efficiently contribute to meeting the expanding needs of our global community by putting food on our tables, transporting people to work or school, building roads, maintaining clean cities, and much more.
Volvo Professional Application
Support IT Recruitment Details
| Company | Volvo |
|---|---|
| Post | Professional Application Support IT |
| Degree | Bachelor’s Degree |
| Branch | CS/IT/DS |
| Batch | 2020/2021/2022/2023 Batch |
| CTC | Rs 6 LPA (Expected) |
| Location | Bangalore |
Job Description
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Assignment Description:
- Monitor VGCS Applications and Solution services.
- Be available and communicate with end users via telephone and email
- Respond to and handle calls by phone or email in a professional and efficient manner
- Attend to functional and technical questions and issues that arise within the applications supported
- Register and Diagnose every call/mail in case management tool by following predefined policies and procedures
- Follow up and seek solutions for application issues – follow ups with End users, Business and with different support teams
- Be responsible for effectively and efficiently managing the relationship with end users
- Follow defined escalation path for unresolved issues
- Take necessary actions to expedite the resolution process
- Provide or communicate the appropriate solution to the customer in a timely manner
- Adhere to predefines SLAs
Who Can Apply
Experience & Skills
- Bachelor degree in computer science or related field
- Excellent spoken and written skill in English
- 0-1 years of Technical Support/Application support experience
- Working knowledge on executing/writing basic SQL queries
- Basic programming skills in any technology
- Open to work in shifts – 24×7
- Excellent communication, phone etiquettes and interpersonal skills
- Self-initiative, pro-active, hardworking, good attitude and be a team player
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Placement Materials
TCS Study Material :- Coming Soon
Wipro Study Material :- Coming Soon
Infosys Study Material :- Coming Soon
Accenture Study Material :- Coming Soon
Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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