SBI Card is Hiring for Executive – KYC | Graduates 2020-2023 | Wingineers
SBI Card is Hiring 2020-2023 Batch Pass outs Students
About Company
In 1998, GE Capital and the State Bank of India introduced the SBI Card. Gurgaon, Haryana is home to SBI Card’s headquarters, which was established as SBI Cards and Payment Services Private Limited (SBICPSL).
The Carlyle Group and State Bank of India purchased GE Capital’s interest in SBI Card in December 2017.In August 2019, the business changed its legal name to SBI Cards and Payments Services Limited. The first pure play credit card business to debut on an Indian stock exchange was SBI Card in March 2020.
Offering Indian customers access to an extensive array of top-notch, value-added payment products and services is the goal of SBI Card. Our goal is to make life easier for our clients, staff, and other significant stakeholders.
Our cutting-edge goods and services, combined with our ethical business conduct, provide the foundation for keeping this commitment.
We were able to get one lakh credit card customers in just ten months from the start. In 2002, we became members of the “Million Card Club,” and in 2005, we surpassed the 2 million card base.
We are currently the nation’s second-largest credit card provider, with over 18.5 million credit cards in circulation1.
SBI Card Executive – KYC Recruitment Details
| Company | SBI Card |
|---|---|
| Post | Executive – KYC |
| Degree | Graduate |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023 Batch |
| CTC | Rs 25,800 – 29,160 KPM |
| Location | Gurugram |
Job Description
KYC Customer communication process :
– Creation /maintenance of end to end communication process repository including verbiages/sign offs (SMS , emails, letters , CardOne ,website templates)
– Ensure 100% adherence to the defined communication process for KYC processes ( renewals /PAN /addon/address change ) including changes to be made as per regulatory or business guidelines
– Accurate data /files updation & communication tracking & MIS for critical processes – KYC renewal, Addon renewal ,address change & PAN associated data files
-Ensure regular reconciliation for overlaps in communication files across data all KYC data bases
– Customer complaints/escalation management with regard to communication process
– Execute the customized communication plan ( as per the calendar defined ) for the KYC base
– Measurement of effectiveness of customer communication by ways of differential content/customer segmentation as per business/regulatory requirements including SMS’s, emails, physical letters ,website banners , Cardone templates etc.
-Ensure standardization of communication templates/verbiages & content as per the regulatory norms & internal business needs /approvals
-Ensure that the customer information/PII is duly safeguarded by putting in proactive controls within the process.
– Coordinating with key stakeholders like Compliance , Legal , customer services , Branding etc. for changes /approvals in communication templates with proper tracking /DLT listings
Initiatives on automation /digitization of the manual processes in KYC vertical
– Continuously evaluate processes and identify opportunities for automation via macros/tools available
– Increase communication effectiveness and define standard measurement criterion for the same including new modes of communication
– Support business aligned tasks for team targets /processes within & beyond KYC vertical
Measures of Success – Accuracy on data mgmt./communication processes. – 80%
Process improvement – 20%
Who Can Apply
Skills Requited:
Technical Skills / Experience / Certification (If any)-Good Knowledge of MS office/Excel
Competencies critical for role with High Proficiency – 1. Data Management skills
2. Good written and oral communication skills
3. Basic knowledge of key aspects related to KYC – document types /regulatory bodies etc.
Must have Qualification – Graduate in any discipline
Good Knowledge of MS office/Excel
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Placement Materials
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Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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