NTT Data Hiring Applications Managed Services Engineer | 2020-2024 Batch | 8 LPA | Wingineers
NTT Data is Hiring 2020-2024 Batch Pass outs Students
About Company
With its headquarters located in Tokyo, Japan, NTT DATA Corporation is an international information technology services and consulting firm. It is a subsidiary of Nippon Telegraph & Telephone that it partially owns.
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
NTT Data Applications Managed Services Engineer Recruitment Details
| Company | NTT Data |
|---|---|
| Post | Applications Managed Services Engineer |
| Degree | Bachelor’s/Master’s Degree |
| Branch | CS/IT/DS |
| Batch |
2020/2021/2022/2023/2024 Batch |
| CTC | Rs 8 LPA (Expected) |
| Location | Hyderabad |
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Application Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a support and monitoring managed service for clients’ Packaged Application technologies such as ERP, Middleware and other business critical software environments.
This role proactively identifies, investigates, and resolves Application-based incidents, service requests and alerts. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions.
The Application Managed Services Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients’ Application infrastructure and services.
This role may also contribute to / support on project work as and when required.
What you’ll be doing
Key Responsibilities:
- Monitors client Packaged Application technologies such as ERP, Middleware and other business critical software.
- Identifies problems and errors prior to or when they occur.
- Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
- Investigates first line incidents assigned and identifies the root cause of incidents and problems.
- Fulfils approved requests following agreed procedures.
- Provides telephonic or chat support to clients when required.
- Executes approved maintenance activities including patching and configuration changes.
- Follows the required handover procedures for shift changes to ensure service continuity.
- Reports and escalates incidents where necessary.
- Ensures the efficient and comprehensive resolutions of incidents and requests.
- Proactively identifies opportunities for work optimization.
- Updates existing knowledge articles or creates new ones.
- Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
- May also contribute to / support on project work as and when required.
- May work on implementing and delivering Disaster Recovery functions and tests.
- Performs any other related task as required.
Who Can Apply
Knowledge and Attributes:
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
Required Experience:
- Entry-level experience or completion of the relevant intern program.
- Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
- Basic knowledge of infrastructure and technology within the supported technical domain (i.e. ERP, Windows, Linux, SQL, Oracle Middleware and Webserver, etc.).
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Placement Materials
TCS Study Material :- Coming Soon
Wipro Study Material :- Coming Soon
Infosys Study Material :- Coming Soon
Accenture Study Material :- Coming Soon
Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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