Mphasis is Hiring For Technical Support Associate
Mphasis is Hiring 2020-2023 Batch Pass outs Students
About Company
Mphasis provides Information Technology (IT) services, including business process outsourcing, infrastructure technology, and application services. The application services offered by the company includes application development, maintenance and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Mphasis has more than 60 sales and delivery centers in 19 countries with delivery centers in India, China, Australia, North America, UK, Japan, Singapore, Indonesia, Tunisia, Mauritius, New Zealand, Taiwan, Mexico, Costa Rica, Taiwan and Europe.In India it has presence with operations in Bangalore, Chennai, Pune, Hyderabad, Mumbai, Noida and Mangalore.
Mphasis Technical Support Associate Recruitment Details
| Company | Mphasis |
|---|---|
| Post | Technical Support Associate |
| Degree | Bachelor’s/Master’s Degree |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023 Batch |
| CTC | Rs 3.5 LPA (Expected) |
| Location | Bangalore |
Job Description
Job Summary –
Good Communication skills, proactive work attitude, strong sense of responsibility and learning ability.
Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
College degree or above
Knowledge in customer support
Years of experience needed – 0-2 years.
Who Can Apply
Technical Skills:
Provide professional remote technical support services for client users
Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
Special cases are upgraded in time, and cooperate with other teams to solve user problems.
Clearly and completely record case information in the system according to the process.
Find out the user’s usage needs, and recommend upgrading products and configurations to improve the user’s experience.
Skills
PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 100
Other Jobs :- Click Here
2024 Batch Passouts Jobs :- Click Here
Internships :- Click Here
Govt Jobs :- Click Here
Placement Materials
TCS Study Material :- Coming Soon
Wipro Study Material :- Coming Soon
Infosys Study Material :- Coming Soon
Accenture Study Material :- Coming Soon
Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
If You want to Know how to Apply for this Job Click Here
