Mastercard Hiring 2020-2024 Batch: Enterprise Operations Engineer I | 6 LPA Salary
Mastercard is Hiring 2020-2024 Batch Pass outs Students
About Company
The corporate headquarters of the American international payment card services company Mastercard Inc. are located in Purchase, New York. In addition to associated payment services, it provides a variety of payment transaction processing options.
Our mission is to enable a digital economy that is inclusive, secure, intelligent, and available to all people, everywhere. Our innovations and solutions enable people, financial institutions, governments, and organizations reach their full potential via the use of secure data and networks, partnerships, and enthusiasm. Our culture and everything we do both within and outside of our firm are shaped by our decency quotient, or DQ.
Mastercard Enterprise Operations Engineer I Recruitment Details
| Company | Mastercard |
|---|---|
| Post | Enterprise Operations Engineer I |
| Degree | Bachelor’s/Master’s Degree |
| Branch | CS/IT/DS |
| Batch | 2020/2021/2022/2023/2024 Batch |
| CTC | Rs 6 LPA (Expected) |
| Location | Pune |
Job Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Enterprise Operations Engineer I
Job Posting Title
Enterprise Operations Engineer I
Job Description Summary
Overview
• Globally partnering with our customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification, and new business generation.
• Provide 24x7x365 technical operations support for MasterCard’s global infrastructure; with focus on minimizing impact to Customers and internal users.
• Monitor the infrastructure and be a key stakeholder in MasterCard Incident and Change Management processes.
• Regularly perform data analysis to determine MasterCard’s performance and identify areas of improvement & Scope for Automation
Role
• Perform Alert acknowledgement, converting Alerts to Incidents and work towards closure Execute Incident, Change, and Problem Management processes.
• Experience in collaborating with various vendors via Calls/Mails as to push the Incidents for resolution.
• Networking skills is must.
• Experience in Networking commands to check/share/Route logs to various internal teams and external vendors and to route central site and customer traffic as necessary to minimize downtime and impact to the brand and business respectively.
• Basic knowledge to work in mainframe terminal to support credit and debit related transaction issue.
• Knowledge/experience/Interest in Automation would be an added advantage.
• Fixed Night shift role spanning 12 hours (3d/4d pattern – 6:30PM IST to 6:30 AM IST), either from start or end of week.
• Hybrid work, candidate should abide to do work from Office for a minimum of 3 days as per management guidelines.
Who Can Apply
All about You
• Bachelor’s Degree related to Computer Science with strong orientation towards Network & Mainframes.
• As per Mastercard HR policy – Exp 0-1 year.
• Novice-level ability to perform post-event analysis.
• Demonstrates the ability to function in Network with CCNA trained & basic Mainframe knowledge of tandem technology.
• Follows standard policies and procedures for NOC in relation to issues, escalation, and reporting, if necessary.
• Effective Incident and Problem management skills.
• Excellent communication skills to handle customer across globe without escalations.
• Effective organization & interpersonal skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Placement Materials
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Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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