Mphasis Hiring 2020-2024 Graduates for Technical Support Engineer | 4 LPA Salary
Mphasis is Hiring 2020-2024 Batch Pass outs Students
About Company
Based in Bangalore, Mphasis Limited is a multinational Indian provider of information technology services and consultancy. The business offers architecture consulting, application development and integration, application management, and infrastructure technology and applications outsourcing services.
Mphasis is a top supplier of IT solutions, utilizing a blend of domain, process, and technological experience to deliver Applications, Business Process Outsourcing (BPO), and Infrastructure services around the globe. The recognition we have been receiving is due to our unwavering commitment to providing high-caliber solutions across all verticals that satisfy our prestigious clients’ demanding needs. The economic times just honored us as the most prestigious digital company of 2015. Additionally, American Banker and BAI placed us 29th out of the 100 biggest providers of financial technology in their FinTech Forward Top 100 rankings.
Mphasis Technical Support Engineer Recruitment Details
| Company | Mphasis |
|---|---|
| Post | Technical Support Engineer |
| Degree | Graduate |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023/2024 Batch |
| CTC | Rs 4.2 LPA (Expected) |
| Location | Pune |
Job Description
Job Summary –
Candidates with a 0 – 2 years of Service Desk experience – Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts
About Mphasis
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Who Can Apply
Technical Skills:
Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.
Management Skills:
Active listening and probing skills
Effective business communication skills
Navigate through ticketing tools and knowledge base articles.
Behavioral Skills :
Receptive for feedback and willing to learn.
Positive attitude and team player.
Skills
PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Service Desk SECONDARY SKILL : End User Experience Management SECONDARY SKILL PERCENTAGE : 40
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Placement Materials
TCS Study Material :- Coming Soon
Wipro Study Material :- Coming Soon
Infosys Study Material :- Coming Soon
Accenture Study Material :- Coming Soon
Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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