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Genpact is Hiring For Process Associate

Genpact is Hiring 2020-2023 Batch Pass outs Students

Genpact Job

About Company

Genpact (NYSE: G) is a global professional services firm delivering the outcomes that transform our clients’ businesses and shape their future. We’re guided by our real-world experience redesigning and running thousands of processes for hundreds of global companies. Our clients – including many in the Global Fortune 500 – partner with us for our unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to drive collaborative innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our clients and their customers, running digitally enabled operations and applying our Data-Tech-AI services to design, build, and transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 125,000+ team is passionate in its relentless pursuit of a world that works better for people.

Genpact began in 1997 as a business unit within General Electric. Then, in January 2005, we became an independent company, bringing our process expertise and unique DNA in Lean management to more companies. We became a publicly traded company in 2007. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of $491.90 million to 125,000+ employees and annual revenues of $4.48 billion as of December 31, 2023.

Genpact Process Associate Recruitment Details

Company Genpact
Post Process Associate
Degree Graduate
Branch All Btanch
Batch 2020/2021/2022/2023 Batch
CTC Rs 3.2 LPA (Expected)
Location Hyderabad

Job Description

Job Description – Process Associate – Content Moderation – English (HIG017128)

Process Associate – Content Moderation – English-HIG017128

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

We are inviting applications for the role of Process Associate, Content Moderation – English

We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities

  • Provide resolution to maintain standards of quality
  • Review content and provide resolution based on prescribed guidelines
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
  • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Who Can Apply

Qualifications we seek in you

Minimum qualifications

  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in English Language

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)

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Placement Materials

TCS Study Material :- Coming Soon

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Apptitude Study Material :- Coming Soon

Selection Process

Round 1

In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like

  • Verbal reasoning questions. …
  • Verbal comprehension questions. …
  • English language questions. …
  • Questions testing abstract reasoning.

Round 2

The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge

Round 3

Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role


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