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Ditto is Hiring Customer Service Quality Executive | Apply Now
Ditto is part of the Finshots family, a leading financial newsletter boasting a subscriber base of over 500,000 and we are backed by India’s largest stock-broker Zerodha
What do we do at Ditto?
- We help people buy insurance.
- We explain health and life insurance in a language users understand
- We curate and offer personalized recommendations
Who’s backing us?
We are funded by Zerodha- India’s largest stockbroker
Roles and Responsibilities:
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor’s recommendation
- Develop customer support quality standards
Ditto Recruitment Eligibility
Roles and Responsibilities:
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor’s recommendation
- Develop customer support quality standards
Experience and Skills:
- Experience of 0 – 3 years
- Strong communication skills
- Excellent customer service skills
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
Steps to Apply
Should we like your application, we will send you a link via email to record a Short Video Resume.
Please take the time to check your inbox and record the same as this process is mandatory.
What you will get
Perks:
- Remote work
- Comprehensive health insurance coverage for you and your family
- CTC – 4,54,600 PA
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