Ditto Hiring for Customer Service Quality Executive | 2020-2024 Batch | 4.5 LPA Salary
NTT Data is Hiring 2020-2023 Batch Pass outs Students
About Company
Ditto Insurance is a corporate insurance agency. Based in Bengaluru, India,The Insurance Regulatory and Development Authority of India granted the company its license in December 2020 after it was founded in January 2021. Zerodha, an Indian financial services and stock broker, is the company’s backer.
Ditto Insurance is a platform for insurance trade and advice. Ditto began its 2021 founding by making the financial market easier for millennials to understand. The startup’s initial 12 months were spent primarily on content publication related to stocks.
You can obtain the greatest insurance counsel by using Ditto. Learn about your coverage, find the answers to your urgent inquiries, and purchase insurance in one convenient location.
Ditto Customer Service Quality
Executive Recruitment Details
| Company | Ditto |
|---|---|
| Post | Customer Service Quality Executive |
| Degree | Bachelor / Master’s Degree |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023/2024 Batch |
| CTC | Rs 4,54,600 PA |
| Location | Remote |
Job Description
What’s Ditto?
At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and providing dedicated claim support, Ditto ensures a seamless end-to-end insurance experience.
We pioneered the industry-first “No-spam” policy, underscoring our commitment to user-centric solutions. Over the past three years, we’ve successfully assisted over 300,000 users with personalised insurance advice.
Ditto is part of the Finshots family, a leading financial newsletter boasting a subscriber base of over 500,000 and we are backed by India’s largest stock-broker Zerodha
What do we do at Ditto?
- We help people buy insurance.
- We explain health and life insurance in a language users understand
- We curate and offer personalized recommendations
Who’s backing us?We are funded by Zerodha- India’s largest stockbroker
Roles and Responsibilities:
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor’s recommendation
- Develop customer support quality standards.
Who Can Apply
- Experience of 0 – 3 years
- Strong communication skills
- Excellent customer service skills
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
Please find the Application Process here:
Should we like your application, we will send you a link via email to record a Short Video Resume.
Please take the time to check your inbox and record the same as this process is mandatory.
Perks:
- Remote work
- Comprehensive health insurance coverage for you and your family
- CTC – 4,54,600 PA.
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Placement Materials
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Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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