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Cognizant is Hiring GraduateTrainee-IT Service Desk

Infosys is Hiring 2021-2023 Batch Pass outs Students

Infosys

Cognizant is Hiring for Graduate Trainee for IT Service Desk. And the students who are gradated 

About Company

Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH

Cognizant Recruitment Details

Company Cognizant
Post Graduate Trainee IT Service Desk
Degree Graduate
Branch All Branch
Batch 2021/2022/2023
CTC Rs 2.5 LPA (Expected)
Location Chennai/Bengaluru/Kolkata

Job Description

Eligibility

  • 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree).
  • Candidates having 50 % in X, XII, Diploma or UG.
  • Open to Indian nationals only.
  • Being flexible to any work locations, shift timing, technology.
  • The final Cognizant onboarding would be subject to satisfactory background verification.
  • If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration

Who Can Apply

Key responsibilities

  • Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.

  • Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.

Role expectations

  • Associate should be client focused and able to work with users from different communities and cultures across the globe.
  • Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
  • Work in shifts and work from office.

Support available from Cognizant (post joining as Full Time Employee)

  • Night shift allowance will be paid by the project.
  • Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.
  • Timely rewards and recognition for top performers.

If you are passionate about customer service, possess strong technical skills, and thrive in a fast-paced environment, then this role is for you. 

Compensation Graduate Trainee –    2,52,000 LPA

Other Jobs :- Click Here

2024 Batch Passouts Jobs :- Click Here

Internships :- Click Here

Govt Jobs :- Click Here

 

Placement Materials

TCS Study Material :- Coming Soon

Wipro Study Material :- Coming Soon

Infosys Study Material :- Coming Soon

Accenture Study Material :- Coming Soon

Apptitude Study Material :- Coming Soon

Selection Process

Round 1

In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like

  • Verbal reasoning questions. …
  • Verbal comprehension questions. …
  • English language questions. …
  • Questions testing abstract reasoning.

Round 2

The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge

Round 3

Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role

Apply Now

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