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Amazon is Hiring for Support Engineer II Apply Now

Amazon is Hiring 2+ Experience Candidates

amazon support engineer

About Company


Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as “The Everything Store

Amazon Support Engineer Recruitment Details

Company Amazon
Post Support Engineer-II
Degree Bachelor’s Degree
Branch Engineering
Experience 2+ Years
CTC Rs 7 LPA (Expected)
Location Bengaluru


Job Description

Key job responsibilities
* Demonstrate extensive technical knowledge spanning front-end UIs, back-end systems, and everything in between
* Develop deep expertise in one or more services, becoming a go-to resource for your peers
* Identify, create, and communicate support processes that can be leveraged across teams
* Exhibit a strong customer obsession mindset, always prioritizing the needs and satisfaction of customers
* Proactively assist other teams within department, leveraging your broad technical understanding
* Continuously look for ways to improve services, procedures, documentation, and tools
* Drive issues to root cause, even if it requires reading and analyzing complex service code
* Develop tools and automation to improve operational efficiencies
* Lead small support projects, ensuring timely delivery of right solutions
* Demonstrate resilience and composure when navigating difficult situations
* Actively mentor and develop more junior members of support team

Who Can Apply


BASIC QUALIFICATIONS

– 2+ years of software development, or 2+ years of technical support experience
– Bachelor’s degree in engineering or equivalent
– Experience troubleshooting and debugging technical systems
– Experience in Unix

PREFERRED QUALIFICATIONS

– Experience with AWS, networks and operating systems
– Experience working in an agile, fast-paced environment
– Understanding of software development lifecycle and principles
– Demonstrated mentorship and coaching abilities to help develop more junior team members
– Exposure to incident response and site reliability engineering practices


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Placement Materials

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Apptitude Study Material :- Coming Soon

Selection Process

Round 1

In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like

  • Verbal reasoning questions. …
  • Verbal comprehension questions. …
  • English language questions. …
  • Questions testing abstract reasoning.


Round 2

The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge

Round 3

Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role


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