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Salesforce Hiring Associate Technical Support Engineers | 2020-2023 Graduates | 7 LPA Salary

Salesforce is Hiring 2020-2023 Batch Pass outs Students

Salesforce Associate Technical Support Engineer Job

About Company

American cloud-based software provider Salesforce, Inc. has its main office in San Francisco, California. It offers applications and customer relationship management software with an emphasis on e-commerce, analytics, sales, customer support, marketing automation, and application development.

Salesforce has always aimed to use technology to forge closer connections in order to improve the world. between businesses and their clientele. between staff members and remote teams. between national administrations and their constituents. amongst those who seek to change things.

Together, we can unleash untapped potential. To leave our planet a little bit better than when we found it, we bring people together to support businesses and communities in achieving their greatest ambitions, overcoming their most difficult obstacles, and harnessing their success.

The world is going to keep changing. Technology will advance. The business world will turn and turn again. However, partnerships that are based on mutual respect and trust will enable us to confront whatever lies ahead.

Salesforce Associate Technical Support
Engineer Recruitment Details

Company Salesforce
Post Associate Technical Support
Engineer
Degree BE/B.Tech/ME/M.Tech
Branch CS/IT/DS/EEE/EE
Batch 2020/2021/2022/2023 Batch
CTC Rs 7 LPA (Expected)
Location Bangalore/Hyderabad

Job Description

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Associate Technical Support Engineer Role

CSG Support- Futureforce

Salesforce, the Customer Success Platform and world’s#1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for family) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

About Futureforce:

Futureforce is for college students wanting to experience life at Salesforce, one of the World’s Most Innovative Companies 5-years-running and one of Fortune’s “100 Best Companies to Work For” 8-years-running. Futureforce offers a collaborative work environment, which fosters innovation, provides flexibility and most importantly is fun!

Customer Success Group:

  • Role – Associate Technical Support Engineer
  • Location – Hyderabad
  • Work timings – 24/7 Shifts
  • Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
  • Designing and maintaining technical expertise in assigned areas of product functionality.
  • Demonstrating outstanding analytical and problem-solving expertise.
  • Providing feature explanation and Salesforce coding best practices.
  • Handling customer expectations and the customer experience to enhance customer satisfaction.
  • Actively maintaining and participating in job-related training activities.

Who Can Apply

Required Qualifications/Skills:

  • Superb Communication – Verbal and Written
  • Super Badges in Salesforce Administrator/Developer etc
  • Solid Grasp of HTML, XML, API, SQL
  • C, C++, Java, RDBMS and OOPS concepts
  • Ability to communicate technical concepts clearly and effectively
  • Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
  • BE/B.Tech degree with minimum 70% academic scores from Computer
  • Science or from circuit branches background
  • Willingness to work in flexible shift timings.

For the CSG Support Intern Converts batch of 2024.

We are considering all the streams under the following courses:

  • B.Tech CS and Circuit Branches

Other Jobs :- Click Here

2024 Batch Passouts Jobs :- Click Here

Internships :- Click Here

TCS Jobs :- Click Here

Placement Materials

TCS Study Material :- Coming Soon

Wipro Study Material :- Coming Soon

Infosys Study Material :- Coming Soon

Accenture Study Material :- Coming Soon

Apptitude Study Material :- Coming Soon

Selection Process

Round 1

In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like

  • Verbal reasoning questions. …
  • Verbal comprehension questions. …
  • English language questions. …
  • Questions testing abstract reasoning.

Round 2

The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge

Round 3

Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role


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