Barclays is Hiring For Process Advisor
Barclays is Hiring 2020-2023 Batch Pass outs Students
About Company
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Barclays Process Advisor Recruitment Details
| Company | Barclays |
|---|---|
| Post | Process Advisor |
| Degree | Graduate |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023 Batch |
| CTC | Rs 3-5 LPA (Expected) |
| Location | Delhi |
Job Description
What will you be doing?
• Logging of the complaints from Financial Ombudsman services.
• Analyse the case and make appropriate action.
• Adhere to quality control discipline, procedures and checks at all times
• Day to day query resolution, with upward escalation of more complex queries to the management team
• Report issues and concerns as soon as possible to SMEs/ team leaders/ managers etc. in time and with complete information, in which effort is made to prevent or limit possible damage
• Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
• Thorough solution of queries & identify improvements to processes
• Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions.
• Follow the anchor days attendance while working from office. No exceptions on Anchor day attendance
Who Can Apply
What we’re looking for:
• Graduate/Under Graduate in any discipline
• Detailed understanding of the business operational objectives, service standards and compliance requirements
• Fair communication skills & email etiquettes to manage clients / Stakeholders
• Flexibility in hours of work and ability to work changing shifts patterns
• Ability to work independently or as part of a team
• Achieving high standards and delivering results with accuracy and attention to detail
• Ability to comprehend given set of instructions and apply the same for day to day transaction processing
Skills that will help you in the role:
• MS Office Applications (preferably, Excel, word & PowerPoint)
• Exposure on International payments types
• Experience of Back Office Operations systems and shaping new procedures and exchanging best practice to improve
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Placement Materials
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Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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