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Citi is Hiring For Ops Support Associate – Officer

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Citi Job

About Company

Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions.

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation incorporated in Delaware and headquartered in New York City

Citi Ops Support Associate Recruitment Details

Company Citi
Post Ops Support Associate
Degree Bachelor’s Degree
Branch All Branch
Batch 2020/2021/2022/2023 Batch
CTC Rs 4 LPA (Expected)
Location Pune

Job Description

The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations – Core Team. Additionally, the Ops Support Assistant 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

  • Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures
  • Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
  • Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
  • Interact with internal departments and external clients to resolve issues and concerns
  • Monitor “In process,” work to meet business and quality standards
  • Assist in making decisions within established procedures that balance the needs of the employee, company, and customer
  • Support and expansive array of products and services and serve as the team subject matter expert
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Who Can Apply

Qualifications:

  • 0-3 years of experience, fresher are also welcome
  • Good understanding of retail banking operations, fraud analysis & dispute management experience preferred.
  • Good communication.
  • Proficient computer skills
  • Ability to adapt to new technology quickly and seamlessly
  • Consistently demonstrates clear and concise written and verbal communication skills

Education:

  • Graduation/Bachelor’s degree mandatory

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Placement Materials

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Apptitude Study Material :- Coming Soon

Selection Process

Round 1

In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like

  • Verbal reasoning questions. …
  • Verbal comprehension questions. …
  • English language questions. …
  • Questions testing abstract reasoning.

Round 2

The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge

Round 3

Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role


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