Tata Capital Is Hiring For Associate
Tata Capital is Hiring 2020-2023 Batch Pass outs Students
About Company
Tata Capital Limited (“TCL”), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company (“CIC”).
Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.
Tata Capital Associate Recruitment Details
| Company | Tata Capital |
|---|---|
| Post | Associate |
| Degree | Bachelor Degree |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023 Batch |
| CTC | Rs 3 LPA (Expected) |
| Location | Mumbai |
Job Description
Primary Responsibilities :
”
Handle inbound/outbound Video calls of the customers to complete the full Video-KYC
Verify the details submitted by the customer and Documents submitted are matching
Ensure KYC is completed by the right party applicant only
Should maintain a good relationship with the customer throughout the Video-KYC process
The persons appearance should be
Arrange call backs in case the customer is busy and ensure the follow up is done on time
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Adherence to Information Security norms & quality process norms
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Gather relevant information from customers as required and update it accurately
To manage all daily tasks and duties related to the process with strict compliance to guidelines
Who Can Apply
Skill Set Required :
Bachelor Degree
“Must have Good Communication skills – Verbal & Written
Good listening skills and strong communication abilities
Freshers with communication skills also can apply.
Age should be 21-30 years only (Male & Female Both can apply)
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
Team Player, collaborative Self-motivated person
Should have a fair working knowledge of MS Office applications (MS Excel, Word, PowerPoint)”
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Placement Materials
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Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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